Privacy Policy
PipSwipe ("the app", "we", "us") is operated by Synlogic Systems. This policy explains what personal information the app collects, why, who else handles it, and your choices. We've kept it short and specific to what the app actually does.
The short version
- We collect your email address when you sign in (with a code we email you, or with Google, which also gives us your name and profile picture), plus how you use the app (swipes, your watchlist, the options you tap).
- We use it to run your account, enforce plan limits, and improve the app. We don't sell it, share it with advertisers, or show ads.
- You can delete your account and data at any time in the app (Customize Feed → Account → Delete my account), or ask us at synlogicsystems@proton.me.
1. What we collect
When you sign in with an email code
You type your email address and we email you a 6-digit code to type back into the app. We keep the code only in a scrambled (hashed) form, for up to 10 minutes, and it works once. To stop misuse we also record when codes were requested, with a scrambled one-way code made from your email and one made from your internet address (never the address itself), and delete these records after 24 hours. We also record your device's time zone, as below. If you later sign in with Google using the same email address, it's the same account.
When you sign in with Google
Google tells us your name, email address, profile picture link and a Google account ID. We don't receive your Google password, contacts, files or anything else from your Google account. We also record your device's time zone so your daily swipe allowance resets at your local midnight.
When you use the app
- Your plan (Free, Standard or Pro), whether you're a founding tester, and, if you used it, when your free Pro unlock started and ends. Using "Get Pro" during the beta also puts you on the founding-price list.
- Daily swipe counts (how many patterns you skipped or watched each day).
- Watchlist: a copy of each pattern you watch, with when you saved it and the market price at that moment.
- Upgrade prompts: which in-app prompt opened the plans screen (for example, a locked market card), and whether you then chose "Get Pro".
- "Notify me" choices for upcoming Pro tools.
- Your scans: the rules and timeframes of any scans you save in My scans.
- School practice answers: which practice charts you answered, your read, whether it matched, and the day (for your daily allowance, score and streak).
- School course progress: which lessons you finished and when, the XP they earned, the questions you got wrong (for your review list), your daily goal, and your daily reminder setting and time.
- Feedback you send, with a little context to help us act on it: the screen, the pattern on screen, your plan and your screen width.
- Sign-in times and when you last used the app.
- When you use Share: that you shared a card, a lesson or a scan (not where you shared it or with whom). The picture is made on your device.
- Which link brought you, if it carried a tag (for example a link ending in
?from=reddit), so we know which posts and pages people find useful.
If you use the app without signing in
You can try the app as a guest. We then don't know who you are: your watchlist, swipe count, scans and School progress stay on your device, and your browser makes up a random ID (no name or email) that we record once a day to count visitors, along with which upgrade prompts were opened and, if the link you used carried a tag such as ?from=reddit, that tag.
Your first few Scanner cards come in full, as a guest and again when you first sign in. To count them we record which cards were opened, against that random ID or your account. To stop the same connection collecting more by clearing the browser or making new accounts, we also count them against a scrambled one-way code made from your internet address (never the address itself), and delete those counts after the day is over.
If you send us a Partnership or Contact form
The forms on our website ask for your name and email, and, depending on the form, your company or website, country, what describes you best, the size of your audience, a topic and your message. We use them only to reply to you and, for partnership enquiries, to discuss working together. To stop automated spam we keep a scrambled one-way code made from your internet address (never the address itself) and allow a few messages an hour from each one. We keep enquiries for up to 24 months, or less if you ask us to delete yours.
If you reserve the founding price
"Reserve my founding price" asks for your email (or uses your account's email if you're signed in) and the plan you'd like. No payment details are taken. We use it only to email you when paid plans open and to keep your beta price. If you're not signed in we also keep the same scrambled code made from your internet address as for the forms above, to limit spam. We keep reservations until paid plans open and for up to 12 months after, or less if you ask us to remove yours.
If you use price alerts and notifications (Ultra)
We keep the alerts you set (the market, the price and when it was reached) until you delete them or your account. If you turn on notifications, your browser gives us a push address for that device (a long random web address at your browser maker's push service, such as Google, Apple or Mozilla) and keys to encrypt messages to it. Notifications are sent through that service, encrypted; it delivers them but can't read them. If you choose "Top patterns each morning", we keep that choice and the day it was last sent, and use your time zone to send it at 7:00 your time. Turning notifications off in the app, or deleting your account, removes the address.
If you use the AI trade coach
When you upload a MetaTrader trade report, the file is read in your browser. Only the rows of your closed trades are sent to us: market, buy or sell, size, open and close times and prices, stop, target, commission, swap and result. Your account number, name, broker, balance and anything else in the file are not sent. Our server turns the rows into statistics (for example, how long positive and negative trades stayed open) and sends only those statistics, not the individual trades, to our AI provider to write the coaching. With Just analyse, we don't keep the file, the trades, the statistics or the coaching after sending you the result; we only record that an analysis took place and how many trades it covered, to apply the daily limit.
If you keep a trade journal
If you choose Start my journal, we keep the same rows of your closed trades (market, buy or sell, size, open and close times and prices, stop, target, commission, swap and result) on our server, linked to your account, so later uploads only add new trades and the journal's numbers cover all of them. We also keep your latest coaching review and a record of when reviews took place, to apply the review limits. Your account number, name, broker and balance are still never sent. As with the coach, only statistics, not individual trades, are sent to our AI provider for a review. We keep your journal until you delete it (Delete my journal in the Coach tab) or delete your account, and then remove it.
On your device
The app stores a sign-in cookie (a random code, valid for 60 days, that keeps you signed in) and uses your browser's local storage for preferences such as light or dark mode and your feed filters. It also keeps a copy of the latest feed so the app opens quickly and works briefly offline. We don't use advertising or third-party tracking cookies.
What we don't collect
No payment details (there are no payments during the beta) and no trading account details. We don't receive information about trades you place with any broker, unless you choose to upload a trade report to the AI trade coach or keep a trade journal (see above). The app never connects to your trading account.
2. How we use it
- To sign you in and keep your account, plan, watchlist and swipe allowance working across your devices.
- To enforce plan limits and the beta's free Pro unlock.
- To understand what's useful and improve the app: for example, which markets are watched most, which prompts lead to upgrades, and which Pro tools people want.
- To reply to your feedback and, if you're on the founding-price list or reserved the founding price, to tell you when paid plans start. We won't send marketing email without your agreement.
- To keep the service secure and working.
3. Who else handles your data
We use a small number of service providers, only as needed to run the app:
- Google: "Sign in with Google", and the app's typeface, which is loaded from Google Fonts (your browser contacts Google to fetch it). Google's use is covered by Google's Privacy Policy.
- Resend (resend.com): sends the sign-in code emails. It receives your email address and the code, and keeps delivery records for a limited time; it may process them outside your country (for example in the United States). Covered by Resend's Privacy Policy.
- Render (render.com): hosts the app and its database, on servers in Singapore. Render may keep technical logs such as IP addresses for security and operations.
- Market-data sources (our broker's price feed): they send prices to us. None of your personal information is sent to them.
- Anthropic (anthropic.com): writes the pattern descriptions and market commentary from price data, and, if you use the AI trade coach, the coaching from the statistics of your trades (no name, email or account details). Covered by Anthropic's Privacy Policy.
We don't sell or rent personal information. We may disclose it if required by law, or to protect the rights and safety of users or the service. If the app is sold or merged, your information may transfer to the new owner under this policy.
4. Where it's stored and for how long
Your data is stored on Render's servers in Singapore, which may be outside your country. We keep your account data while your account exists. When you delete your account in the app, your profile, watchlist, swipe history, plan, "Notify me" choices, saved scans, Chart school answers and sign-in sessions are deleted immediately (requests by email are handled within 30 days). Feedback you sent is kept without your name. We keep one thing: a scrambled one-way code made from your Google account ID (or, if you signed in by email, your email address), and whether you used the free Pro unlock, so the unlock can't be claimed twice; it can't be turned back into your name or email. Accounts not used for 30 days may be deleted in the same way during the beta. Server backups are overwritten on a rolling basis. Pattern outcome statistics (how price moved after a pattern was found) contain no personal information.
5. Your choices and rights
- Deletion: Customize Feed → Account → Delete my account, any time.
- Access and correction: email synlogicsystems@proton.me and we'll respond within 30 days.
- Sign out any time (Customize Feed → Account). You can also remove the app's access in your Google account settings.
- Depending on where you live, you may have further rights (for example under Singapore's Personal Data Protection Act, the GDPR, the UK GDPR, or Australia's Privacy Act), including to object, restrict processing, get a copy of your data, or complain to your local data-protection authority.
6. Security
Connections to the app are encrypted (HTTPS). Sign-in codes are stored only in a scrambled (hashed) form, and access to the admin tools is limited to the app's owners. No system is perfectly secure, but we work to protect your information and will tell you promptly if a breach affects you.
7. Age
The app is for people aged 18 or over. We don't knowingly collect information from anyone younger.
8. Changes
We'll update this policy as the app changes (for example, when paid plans start) and change the date at the top. If a change is significant, we'll tell you in the app.
9. Contact
Synlogic Systems · synlogicsystems@proton.me